In an age when everyone can be an online critic, reviews have never been more important for the restaurant industry.
Reviews are a major factor in consumer decisions, with over 50% of people claiming to use TripAdvisor before deciding where to eat out. It's clear there is a need for businesses to not only monitor their online reputation, but engage with their past and potential customers to encourage future bookings. We offer TripAdvisor management to ensure that potential customers get the best impression of your restaurant when researching where to eat out, to drive loyalty by thanking and engaging with past customers, and to lessen the impact of negative feedback by responding quickly and appropriately.
With an integrated social media strategy, we can also encourage your customers to leave reviews after they have visited your restaurant with precisely targeted adverts. See our Facebook, Instagram and Twitter social media services for more information.
See results before you commit by trialing our Facebook advertising service for 6 months and we'll evidence the return for your venue.Get in touch
Operations Development Manager, Chino Latino
Responding to all reviews will encourage repeat custom and mitigate negative feedback.
With a maintained TripAdvisor account, you will see an increase in your rating and therefore bookings.
By responding to feedback, you will see customers return time and time again.
We offer a range of specialist digital marketing services for restaurants, bars, hotels and casinos. Below are just a few examples of what we can offer you.